Refund Policy

In the event of cancellation of your booking, we shall be issuing a refund of the entire amount paid to us in advance for the given booking.

To request a refund, simply contact us with your booking details within thirty (30) days of your purchase. Please include your Booking ID (sent to you via SMS and email after booking).

Optionally, please tell us why you’re requesting a refund; we take customer feedback very seriously and use it to constantly improve our offering and quality of service.

Refunds are usually processed within 21 days from the date of request and are limited to the amount paid to us in advance for the given booking.

Refunds are subject to Cancellation charges, if applicable (for details please refer to our Cancellation Policy above)